{"product_id":"shipping-protection","title":"Premium Package Protection – Peace of Mind for Just $3.99","description":"\u003ch3\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003e \u003cstrong\u003eProtection from Loss, Damage or Theft – Because Sometimes Things Go Wrong\u003c\/strong\u003e\u003cbr data-end=\"335\" data-start=\"332\"\u003e\u003cmeta charset=\"utf-8\"\u003e\n\u003c\/h3\u003e\n\u003cp data-end=\"582\" data-start=\"255\"\u003eAt BYD Accessories Australia, we know how frustrating it can be when your order arrives damaged—or worse, doesn’t arrive at all. Unfortunately, most couriers don’t take responsibility, and navigating their claims processes can be slow and painful.\u003c\/p\u003e\n\u003cp data-end=\"748\" data-start=\"584\"\u003eThat’s why we offer Premium Package Protection. For just $3.99, you get a simple, stress-free solution if your order is lost, stolen, or damaged in transit.\u003c\/p\u003e\n\u003cp data-start=\"667\" data-end=\"791\"\u003e\u003cem data-start=\"667\" data-end=\"791\"\u003ePlease note: Premium Package Protection is non-refundable, as it functions as an insurance-style add-on for your delivery.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch3 data-end=\"778\" data-start=\"755\"\u003eWhat’s Covered?\u003c\/h3\u003e\n\u003cp data-end=\"945\" data-start=\"780\"\u003e📦 Damaged on Delivery\u003cbr data-end=\"809\" data-start=\"806\"\u003eIf your items arrive damaged, simply file a claim with us—we’ll replace the item or issue store credit if a replacement isn’t available.\u003c\/p\u003e\n\u003cp data-end=\"1185\" data-start=\"947\"\u003e🚫 Marked Delivered, But Not Received\u003cbr data-end=\"991\" data-start=\"988\"\u003eIf your package was marked “delivered” but hasn’t shown up, please wait at least 3 days (but no more than 15 days) before lodging a claim. We’ll send a replacement or issue store credit.\u003c\/p\u003e\n\u003cp data-end=\"1398\" data-start=\"1187\"\u003e❌ Not Delivered at All\u003cbr data-end=\"1216\" data-start=\"1213\"\u003eIf your order is still in transit and hasn’t been marked as delivered within 15 days of dispatch, we’ll consider it lost and issue store credit or a replacement if stock permits.\u003c\/p\u003e\n\u003ch3 data-end=\"1449\" data-start=\"1405\"\u003e\u003cbr\u003e\u003c\/h3\u003e\n\u003ch3 data-end=\"1449\" data-start=\"1405\"\u003eWhen Is a Package Considered Lost?\u003c\/h3\u003e\n\u003cp data-end=\"1642\" data-start=\"1450\"\u003eA package is considered lost if it hasn’t been delivered within 15 days of dispatch. Claims must be made within 30 days of the dispatch date for Premium Package Protection to be valid.\u003c\/p\u003e\n\u003ch3 data-end=\"1678\" data-start=\"1649\"\u003e\u003cbr\u003e\u003c\/h3\u003e\n\u003ch3 data-end=\"1678\" data-start=\"1649\"\u003eHow to File a Claim\u003c\/h3\u003e\n\u003cp data-end=\"1740\" data-start=\"1679\"\u003eContact us via our Contact Us form or Live Chat with:\u003c\/p\u003e\n\u003cul data-end=\"1843\" data-start=\"1741\"\u003e\n\u003cli data-end=\"1758\" data-start=\"1741\"\u003e\n\u003cp data-end=\"1758\" data-start=\"1743\"\u003eYour Order ID\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"1775\" data-start=\"1759\"\u003e\n\u003cp data-end=\"1775\" data-start=\"1761\"\u003eContact info\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"1804\" data-start=\"1776\"\u003e\n\u003cp data-end=\"1804\" data-start=\"1778\"\u003eDescription of the issue\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"1843\" data-start=\"1805\"\u003e\n\u003cp data-end=\"1843\" data-start=\"1807\"\u003ePhotos of any damage (if applicable)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-end=\"2006\" data-start=\"1845\"\u003eUse subject line: “Premium Package Protection Order [Your Order Number]” for faster processing.\u003cbr data-end=\"1947\" data-start=\"1944\"\u003eOur team will get back to you within 1–2 business days.\u003c\/p\u003e\n\u003ch3 data-end=\"2072\" data-start=\"2013\"\u003e\u003cbr\u003e\u003c\/h3\u003e\n\u003ch3 data-end=\"2072\" data-start=\"2013\"\u003eIf You Didn’t Purchase Premium Package Protection\u003c\/h3\u003e\n\u003cp data-end=\"2213\" data-start=\"2073\"\u003eUnfortunately, we won’t be able to assist with lost, stolen, or damaged parcels. You’ll need to contact the courier directly for resolution.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"EV ACCESSORIES AUSTRALIA","offers":[{"title":"Default Title","offer_id":41775211511871,"sku":"SHIPPEE001","price":3.99,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0588\/5932\/3455\/files\/images.png?v=1749512496","url":"https:\/\/www.evaccessoriesaustralia.com\/products\/shipping-protection","provider":"EV ACCESSORIES AUSTRALIA (formerly BYD ACCESSORIES AUSTRALIA)","version":"1.0","type":"link"}